Your privacy matters to us. This policy explains exactly what personal data jilly collects, why we collect it, how we use it, and the rights you have as a jilly player in the Philippines.
jilly handles your personal data with the same care and accountability we apply to every aspect of our PAGCOR-regulated platform.
jilly uses industry-standard encryption (TLS/SSL) and secure data storage practices to protect your personal information from unauthorised access, disclosure, or misuse at every layer of our platform.
We only collect data that is necessary for operating the jilly platform, fulfilling our PAGCOR compliance obligations, and improving your experience. We do not collect data for its own sake.
jilly's data practices comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and are subject to oversight by the National Privacy Commission (NPC) of the Philippines.
We believe you have the right to know exactly what data we hold about you and why. This Privacy Policy is written in plain, accessible language so every jilly player can understand how their data is handled.
As a jilly player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing. We make it straightforward to exercise these rights.
jilly does not sell your personal data to third parties. We only share data with trusted service providers who are contractually bound to protect it, and with regulatory authorities as required by law.
This Privacy Policy is issued by the operator of jilly (referred to in this document as "jilly," "we," "us," or "our"), the online gaming platform accessible at jilly.asia. jilly is a PAGCOR-licensed operator providing online casino, sports betting, bingo, and slot gaming services to eligible players in the Philippines.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), jilly acts as the Personal Information Controller (PIC) in respect of the personal data it collects from registered players and website visitors.
This Privacy Policy applies to all personal data collected through the jilly website, mobile platform, customer support channels, and any other touchpoint through which you interact with jilly.
By registering an account or using the jilly platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
jilly collects the following categories of personal data from players and website visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | KYC verification, age verification, regulatory compliance |
| Contact Data | Email address, mobile number, residential address (city/province) | Account communication, support, notifications |
| Financial Data | GCash number, bank account details (BDO, BPI, Metrobank), transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session logs | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, time on platform, click patterns | Analytics, UX improvement, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute records |
jilly collects personal data through the following means:
jilly only collects data that is adequate, relevant, and limited to what is necessary for the purposes described in this Privacy Policy.
jilly uses your personal data for the following purposes:
You may opt out of marketing communications at any time by contacting jilly support or using the unsubscribe link in any marketing email. Opting out of marketing will not affect service-related communications.
Under the Data Privacy Act of 2012, jilly processes your personal data on the following legal bases:
jilly does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by jilly are required to implement appropriate technical and organisational measures to protect your personal data and are prohibited from using it for any purpose other than providing services to jilly.
jilly retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
Upon expiry of the applicable retention period, jilly will securely delete or anonymise your personal data in accordance with its data disposal procedures.
jilly uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit jilly.asia. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilly platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.
jilly implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilly will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
While jilly takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilly account credentials and for notifying us immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilly:
To exercise any of these rights, please contact jilly's Data Protection Officer at [email protected]. We will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.
The jilly platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. jilly does not knowingly collect personal data from individuals under the age of 21.
If jilly becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jilly, please contact us immediately at [email protected].
Must be 21 or older to register and play on jilly. Age verification is mandatory for all accounts. Underage gambling is illegal and harmful.
jilly may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
Where changes are material, jilly will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jilly platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how jilly protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or jilly's data practices, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jilly's response to your privacy concern.
jilly is PAGCOR-regulated and committed to protecting your privacy. Sign in and enjoy a secure, trusted gaming experience today.
Must be 21 or older to play. Please gamble responsibly. PAGCOR regulated.